Customer Service Archives - KOKOMANSION MEDIA

Customer Service Week: UBA Celebrates Staff, Customers

October 8, 2019Ayo Olowo

Pan African Financial services institution, United Bank for Africa is joining the rest of the world to celebrate the 2019 Customer Service Week, themed, “Magic Happens Here”, with recognitions for staff who have excelled in excellent service delivery. The event which is commemorated all over the world, recognises the importance of customer service and seeks […]

Access Bank Upgrades Ombudsman to boost Dispute Resolution

January 15, 2018Ayo Olowo

In line with its reputation for adopting best practices in all facets of its operations, Access Bank Plc has upgraded its customer service function, Ombudsman, for the purpose of resolving service issues between the Bank and its customers. The Ombudsman is an Alternate Dispute Resolution (ADR) platform wherein an aggrieved customer of the Bank may […]

Tag: Customer Service

Customer Service Week: UBA Celebrates Staff, Customers

Access Bank Upgrades Ombudsman to boost Dispute Resolution

CBN Orders Immediate Freeze of Accounts Linked to Terrorism Financing

Full Result: INEC declares Oyebanji winner of Ekiti governorship election

World Cup: Japan send Tunisia packing as Caracao grab historic draw

Orette Propagates Democratic Ideals

Troops Foil IED Attacks, Kill Insurgents in North-East Operations

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